| 201304876           | 
                                                                                        Angus Council           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305064           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                                   | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305160           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305207           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                                   | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305312           | 
                                                                                        West Lothian Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305371           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305577           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305611           | 
                                                                                        Scottish Prison Service           | 
                                                                                        accommodation (including cell amenities and location)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305629           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        neighbour disputes and antisocial behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           | 
              
          
                                                                                        | 201305638           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        maintenance and repair of roads           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2014           |