Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201402416 East Kilbride and District Housing Association Ltd rent and/or service charges Upheld, action taken by body to remedy, no recommendations February 2015
201402605 Dumfries and Galloway Council policy/administration Some upheld, recommendations February 2015
201402719 Glasgow City Council policy/administration Not upheld, no recommendations February 2015
201402725 Falkirk Council nursery and pre-school Not upheld, recommendations February 2015
201402729 South Ayrshire Council repairs and maintenance Not upheld, recommendations February 2015
201402731 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, recommendations February 2015
201403201 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations February 2015
201403224 Scottish Prison Service policy/administration Not upheld, recommendations February 2015
201403484 Scottish Prison Service prohibited and unauthorised articles Not upheld, no recommendations February 2015
201403611 Argyll and Bute Council refuse collection & bins Some upheld, no recommendations February 2015