Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304141 | North Ayrshire Council | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | March 2015 |
| 201304592 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201304599 | Forestry Commission Scotland | policy/administration | Not upheld, no recommendations | March 2015 |
| 201304734 | Tayside NHS Board | complaints handling | Upheld, recommendations | March 2015 |
| 201305035 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201305357 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201305448 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201305791 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201305951 | Scottish Prison Service | personal property | March 2015 | |
| 201306155 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |