Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404170 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201404209 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201404381 | Scottish Ambulance Service | appliances / equipment / premises | Upheld, recommendations | December 2015 |
| 201404666 | Eildon Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | December 2015 |
| 201404826 | Business Stream | charging method / calculation | Not upheld, recommendations | December 2015 |
| 201404886 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201405012 | Ayrshire and Arran NHS Board | continuing care | Not upheld, no recommendations | December 2015 |
| 201405120 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201405122 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2015 |
| 201405178 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |