Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700457 | Dumfries and Galloway NHS Board | nurses / nursing care | Some upheld, recommendations | March 2018 |
| 201700529 | A Health and Social Care Partnership | other | Upheld, recommendations | March 2018 |
| 201701224 | South Lanarkshire Council | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2018 |
| 201701620 | Aberdeenshire Council | policy / administration | Not upheld, no recommendations | March 2018 |
| 201702538 | The City of Edinburgh Council | primary school | Upheld, recommendations | March 2018 |
| 201702559 | Glasgow Kelvin College | teaching and supervision | Not upheld, recommendations | March 2018 |
| 201702738 | West Lothian Council | refuse collections & bins | Upheld, recommendations | March 2018 |
| 201702796 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2018 |
| 201702837 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201703277 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2018 |