Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401609 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201401611 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201401745 | Aberdeenshire Council | policy/administration | Not upheld, no recommendations | April 2015 |
| 201401773 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201401836 | Scottish Prison Service | transfer to another prison | April 2015 | |
| 201402072 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2015 |
| 201402210 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | April 2015 |
| 201402285 | East Lothian Council | communication staff attitude and confidentiality | Not upheld, no recommendations | April 2015 |
| 201402564 | North Lanarkshire Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2015 |
| 201402950 | East Dunbartonshire Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | April 2015 |