Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402462 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201402477 | University of St Andrews | academic appeal/exam results/degree classification | Some upheld, recommendations | October 2015 |
| 201402547 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | October 2015 |
| 201402636 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2015 |
| 201402688 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |
| 201402714 | Greater Glasgow and Clyde NHS Board - Acute Services Division | admission / discharge / transfer procedures | Some upheld, recommendations | October 2015 |
| 201402826 | Comhairle nan Eilean Siar | handling of application (complaints by opponents) | Some upheld, recommendations | October 2015 |
| 201402832 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201402883 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | October 2015 |
| 201403182 | Business Stream | meter reading | Some upheld, recommendations | October 2015 |