Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201803163 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201803350 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201803602 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201803603 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804070 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804326 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804624 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201805151 | NHS 24 | complaints handling | Not upheld, no recommendations | March 2019 |
| 201805288 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201805484 | Scottish Prison Service | staff attitude and dignity | Some upheld, no recommendations | March 2019 |