Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800487 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800547 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800710 | West Lothian Council | policy / administration | Not upheld, no recommendations | October 2018 |
| 201800795 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800870 | Student Awards Agency for Scotland | policy / administration | Not upheld, no recommendations | October 2018 |
| 201800927 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201801064 | Stirling Council | policy / administration | Not upheld, no recommendations | October 2018 |
| 201801122 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | October 2018 |
| 201801682 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |