Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201601715 City Of Glasgow College communication staff attitude dignity and confidentiality Some upheld, recommendations November 2017
201602391 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017
201602402 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017
201602417 Business Stream charging method / calculation Some upheld, recommendations November 2017
201602468 Aberdeen City Council parks, outdoor centres and facilities Upheld, recommendations November 2017
201602803 South Lanarkshire Council neighbour disputes and anti-social behaviour Not upheld, no recommendations November 2017
201603268 Scottish Borders Council public hygiene/shops/dairies/food processing Some upheld, no recommendations November 2017
201603564 East Lothian Council council failure to follow scottish government guidance Some upheld, recommendations November 2017
201603737 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations November 2017
201603771 Ayrshire and Arran NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2017