Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400854 | Scottish Prison Service | special security measures | Some upheld, no recommendations | October 2014 |
| 201400964 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | October 2014 |
| 201401009 | Scottish Prison Service | downgrading | October 2014 | |
| 201401224 | Scottish Prison Service | progression | Upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201401285 | Horizon Housing Association Ltd | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2014 |
| 201401344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2014 |
| 201401352 | Renfrewshire Council | licensing - other | Not upheld, no recommendations | October 2014 |
| 201401500 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2014 |
| 201401556 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201401557 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |