Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201505349 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | policy / administration | Resolved, no recommendations | May 2016 |
| 201505426 | Lothian NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2016 |
| 201505499 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201505763 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201505989 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201506127 | Crown Office and Procurator Fiscal Service | complaints handling | Not upheld, no recommendations | May 2016 |
| 201506140 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201506142 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201306042 | North Lanarkshire Council | complaints handling | Upheld, recommendations | March 2016 |