Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202205337 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2025 |
| 202206021 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202207283 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202209316 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | July 2025 |
| 202300524 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2025 |
| 202304126 | Wheatley Housing Group Ltd | Neighbour disputes and anti-social behaviour | Upheld, recommendations | July 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202308797 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2025 |
| 202308876 | Fife Council | Secondary School | Upheld, recommendations | July 2025 |
| 202310193 | West Dunbartonshire Council | Mould / damp | Upheld, recommendations | July 2025 |