Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

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Decision Report 202407128

  • Case ref:
    202407128
  • Date:
    December 2025
  • Body:
    Edinburgh Health and Social Care Partnership
  • Sector:
    Health and Social Care
  • Outcome:
    Resolved, no recommendations
  • Subject:
    Clinical treatment / Diagnosis

Summary

C complained to us about the pressure damage care provided to their late parent (A).

We took independent advice from an appropriately qualified adviser and made some enquiries to the partnership. In response, the partnership offered an appropriate apology to C and explained improvement work they were doing in relation to this matter. C was happy with this outcome and we closed the complaint as resolved.

Updated: December 17, 2025