Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301653 | Scottish Prison Service | bullying/victimisation | Upheld, recommendations | August 2014 |
| 201301925 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | August 2014 |
| 201302041 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | August 2014 |
| 201302066 | Care Inspectorate | complaints handling | Some upheld, recommendations | August 2014 |
| 201302200 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2014 |
| 201302424 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2014 |
| 201302884 | Dumfries and Galloway Council | complaints handling | Some upheld, recommendations | August 2014 |
| 201302977 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201303081 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2014 |
| 201303263 | Comhairle nan Eilean Siar | aids for the disabled (incl blue badges), chronically sick & disabled acts 1970/72 | Not upheld, no recommendations | August 2014 |