Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201201403 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2014 |
| 201202483 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201203264 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | June 2014 |
| 201204827 | Grampian NHS Board | policy/administration | Some upheld, recommendations | June 2014 |
| 201205301 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Some upheld, recommendations | June 2014 |
| 201205330 | Care Inspectorate | complaints handling | Upheld, recommendations | June 2014 |
| 201300156 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2014 |
| 201300371 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201300398 | Perth and Kinross Council | planning, pre-application advice, tree preservation orders | Not upheld, recommendations | June 2014 |
| 201300596 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |