Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705277 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |
| 201705356 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705605 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |
| 201705806 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | May 2018 |
| 201705963 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201706382 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201706469 | Borders NHS Board | policy / administration | Not upheld, no recommendations | May 2018 |
| 201706553 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201706920 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201707096 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registerting and removal from lists) | Upheld, recommendations | May 2018 |