Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703520 | Scottish Ambulance Service | clinical treatmet / diagnosis | Not upheld, no recommendations | January 2018 |
| 201600847 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201600930 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2017 |
| 201601344 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201601675 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, no recommendations | December 2017 |
| 201601706 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201601915 | Glasgow City Council | primary school | Some upheld, recommendations | December 2017 |
| 201602059 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201602125 | East Lothian Council | improvements and renovation | Some upheld, recommendations | December 2017 |
| 201602127 | East Lothian Council | improvements and renovation | Some upheld, recommendations | December 2017 |