Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508595 | Lothian NHS Board | nurses / nursing care | Not upheld, recommendations | January 2017 |
| 201508604 | Scottish Prison Service | work (in prison) | Upheld, no recommendations | January 2017 |
| 201508624 | Scottish Borders Council | conservation areas, listed buildings, tree preservation orders | Upheld, recommendations | January 2017 |
| 201508631 | Fife Council | handling of application (complaints by opponents) | Upheld, recommendations | January 2017 |
| 201508685 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508703 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508793 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508815 | Scottish Prison Service | removal from association/segregation | Upheld, recommendations | January 2017 |
| 201508816 | Shettleston Housing Association Ltd | policy/administration | Not upheld, no recommendations | January 2017 |
| 201600069 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |