Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305901 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201305953 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201305965 | Knowes Housing Association Ltd | terminations of tenancy | Some upheld, recommendations | April 2015 |
| 201306092 | Scottish Prison Service | personal property | Upheld, recommendations | April 2015 |
| 201306133 | Scottish Prison Service | communication by telephone | Upheld, recommendations | April 2015 |
| 201306238 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201400075 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2015 |
| 201400511 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201400589 | North Lanarkshire Council | improvements and renovation | Not upheld, no recommendations | April 2015 |
| 201401037 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |