Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102802 | Scottish Prison Service | access to medical care/treatment | Not upheld, no recommendations | February 2012 |
| 201102987 | University of Strathclyde | complaints handling | Not upheld, no recommendations | February 2012 |
| 201103001 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2012 |
| 200903567 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2012 |
| 201001288 | Grampian NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |
| 201001305 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
| 201001775 | Stirling Council | Continuing care | No decision reached | January 2012 |
| 201002232 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201003016 | Dumfries and Galloway Council | Complaints handling (incl Social Work complaints procedures) | Some upheld, action taken by body to remedy, no recommendations | January 2012 |
| 201003592 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |