Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201802804 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802853 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802907 | Falkirk Council | repairs and maintenance | Upheld, recommendations | December 2018 |
| 201802923 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Resolved, no recommendations | December 2018 |
| 201802931 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2018 |
| 201803249 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201803352 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201803545 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201803565 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702179 | North Lanarkshire Council | control of pollution | Not upheld, recommendations | November 2018 |