| 201302973           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303040           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        other           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303073           | 
                                                                                        Lothian NHS Board           | 
                                                                                        continuing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303095           | 
                                                                                        Comhairle nan Eilean Siar           | 
                                                                                        wayleaves, rights of access, feu duties, servitudes           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303137           | 
                                                                                        Scottish Prison Service           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303148           | 
                                                                                        Glasgow City Council           | 
                                                                                        council tax           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303184           | 
                                                                                        Scottish Prison Service           | 
                                                                                        testing for controlled drugs and alcohol           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303233           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Complaint withdrawn           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303379           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201303479           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           |