| 201702066 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 | 
          
                                                                                        | 201702374 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | September 2018 | 
          
                                                                                        | 201702378 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 | 
          
                                                                                        | 201702496 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 | 
          
                                                                                        | 201702616 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | September 2018 | 
          
                                                                                        | 201702665 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 | 
          
                                                                                        | 201702769 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 | 
          
                                                                                        | 201703051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 | 
          
                                                                                        | 201703081 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 | 
          
                                                                                        | 201703141 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |