| 201702824           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201703103           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        child services and family support           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201703294           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201703571           | 
                                                                                        A Medical Practice in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201703852           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201704002           | 
                                                                                        Aberdeen City Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201704181           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201704238           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201704364           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201704505           | 
                                                                                        A Dentist in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        April 2018           |