Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303409 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments/admissions (delay, cancellation, waiting lists) | Upheld, no recommendations | June 2014 |
| 201303515 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2014 |
| 201303925 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
| 201304004 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | June 2014 |
| 201304136 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | June 2014 |
| 201304223 | Angus Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | June 2014 |
| 201304283 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | June 2014 |
| 201304515 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
| 201304775 | Dumfries and Galloway NHS Board | policy / administration | Some upheld, recommendations | June 2014 |
| 201304806 | Scottish Prison Service | accommodation (including cell amenities and location); complaints handling | Some upheld, recommendations | June 2014 |