Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201605973 | Highland NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | March 2018 |
| 201607370 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, no recommendations | March 2018 |
| 201607496 | North East Scotland College | policy / administration | March 2018 | |
| 201607513 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2018 |
| 201607975 | University of Strathclyde | teaching and supervision | Not upheld, no recommendations | March 2018 |
| 201608164 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | March 2018 |
| 201608613 | The Robert Gordon University | policy / administration | Not upheld, no recommendations | March 2018 |
| 201608861 | Castle Rock Edinvar Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2018 |
| 201608966 | A Medical Practice in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201609020 | Lothian NHS Board - Acute Division | nurses / nursing care | Not upheld, no recommendations | March 2018 |