Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606186 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201606239 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201606241 | Tayside NHS Board | nurses / nursing care | Some upheld, recommendations | January 2018 |
| 201606386 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201606388 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | January 2018 |
| 201606495 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201606954 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201606971 | Shetland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | January 2018 |
| 201607046 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201607114 | University of Strathclyde | complaints handling | Not upheld, no recommendations | January 2018 |