Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702372 | Argyll and Bute Council | improvements and renovation | Some upheld, recommendations | January 2018 |
| 201702492 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201702683 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2018 |
| 201702748 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201702838 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201703479 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201703520 | Scottish Ambulance Service | clinical treatmet / diagnosis | Not upheld, no recommendations | January 2018 |
| 201600847 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201600930 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2017 |
| 201601344 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |