Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703523 | A Medical Practice in the Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201704055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201704086 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | March 2018 |
| 201601588 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2018 |
| 201602302 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201604905 | Perth and Kinross Council | complaints handling | Some upheld, recommendations | February 2018 |
| 201604984 | Glasgow City Council | estate management, open space & environment work | Not upheld, no recommendations | February 2018 |
| 201605793 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201605796 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201606439 | Lothian NHS Board - Acute Division | nurses / nursing care | Some upheld, recommendations | February 2018 |