Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703176 | North Ayrshire Health and Social Care Partnership | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2018 |
| 201703557 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201703692 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2018 |
| 201704147 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | February 2018 |
| 201600143 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201601677 | City Of Glasgow College | student discipline | Upheld, recommendations | January 2018 |
| 201605213 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 |
| 201605336 | University of Strathclyde | policy/administration | Not upheld, no recommendations | January 2018 |
| 201605386 | Glasgow City Council | primary school | Not upheld, recommendations | January 2018 |
| 201605572 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | January 2018 |