Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700223 | Scottish Prison Service | personal property | Not upheld, no recommendations | January 2018 |
| 201700352 | A Council | complaints handling (including appeals procedures) | Some upheld, recommendations | January 2018 |
| 201700446 | Glasgow Housing Association | complaints handling | Some upheld, no recommendations | January 2018 |
| 201700452 | Stirling Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2018 |
| 201700608 | City Of Glasgow College | special needs - assessment and provision | Not upheld, no recommendations | January 2018 |
| 201700720 | University of the West of Scotland | academic appeal/exam results/degree classification | Upheld, recommendations | January 2018 |
| 201700795 | East Dunbartonshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | January 2018 |
| 201700923 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201700955 | North Ayrshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 |
| 201700974 | Fyne Homes | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2018 |