Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702609 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, recommendations | October 2018 |
| 201703195 | University of Aberdeen | teaching and supervision | Upheld, recommendations | October 2018 |
| 201703214 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201703321 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201703342 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | October 2018 |
| 201703354 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2018 |
| 201703416 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201703486 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201703637 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201703659 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |