Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603047 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201603129 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | September 2017 |
| 201603203 | University of Edinburgh | plagiarism and intellectual property | Not upheld, recommendations | September 2017 |
| 201603405 | Scottish Water | reinstatement | Some upheld, recommendations | September 2017 |
| 201603660 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201603896 | Perth and Kinross Council | repairs and maintenance | Some upheld, recommendations | September 2017 |
| 201603899 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201604017 | Disclosure Scotland | handling of application | Not upheld, no recommendations | September 2017 |
| 201604076 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | September 2017 |
| 201604136 | Renfrewshire Council | policy/administration | Some upheld, recommendations | September 2017 |