Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604152 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2017 |
| 201604177 | Scottish Borders Council | unauthorised developments: enforcement action/stop and discontinuation notices | Upheld, recommendations | September 2017 |
| 201604301 | The City of Edinburgh Council | child services and family support | Some upheld, no recommendations | September 2017 |
| 201604310 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2017 |
| 201604390 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2017 |
| 201604513 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201604623 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605046 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201605233 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |