Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201607001

  • Case ref:
    201607001
  • Date:
    October 2017
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not duly made or withdrawn, no recommendations
  • Subject:
    policy/administration

Summary

Mr C complained that the Scottish Prison Service (SPS) failed to take reasonable action in relation to his access to home leave. He was also dissatisfied with the way in which the SPS dealt with his complaint. We did not reach a decision on Mr C's complaint as he was released from prison and did not provide a forwarding address or confirm that he wished us to continue investigating his complaint.

Related reading

Updated: March 13, 2018