| 201303020 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201303065 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Some upheld, recommendations | April 2014 | 
          
                                                                                        | 201303221 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201303293 | Clackmannanshire Council | neighbour disputes and antisocial behaviour | Resolved, no recommendations | April 2014 | 
          
                                                                                        | 201303383 | West Dunbartonshire Council | policy/administration | Not upheld, recommendations | April 2014 | 
          
                                                                                        | 201303449 | Scottish Children's Reporter Administration | complaints handling | Upheld, recommendations | April 2014 | 
          
                                                                                        | 201303566 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201303595 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 | 
          
                                                                                        | 201303867 | Business Stream | incorrect billing | Not upheld, recommendations | April 2014 | 
          
                                                                                        | 201303897 | Scottish Prison Service | searching of prisoner, property and cell | Upheld, recommendations | April 2014 |