Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104795 | East Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, recommendations | March 2013 |
| 201104862 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | March 2013 |
| 201104883 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
| 201105280 | Scottish Borders Council | policy/administration | Not upheld, recommendations | March 2013 |
| 201200127 | Business Stream | leakage | Upheld, recommendations | March 2013 |
| 201200144 | A Medical Practice in the Fife NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2013 |
| 201200170 | The City of Edinburgh Council | secondary school | Some upheld, recommendations | March 2013 |
| 201200191 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 |
| 201200379 | Perth and Kinross Council | council tax (incl community charge) | Some upheld, recommendations | March 2013 |
| 201200391 | East Dunbartonshire Council | policy/administration | Some upheld, recommendations | March 2013 |