| 201202244           | 
                                                                                        Blackwood           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202252           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202300           | 
                                                                                        Glasgow City Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202316           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202651           | 
                                                                                        A Medical Practice in the Lothian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202797           | 
                                                                                        The State Hospital Board for Scotland           | 
                                                                                        appliances, equipment and premises           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202847           | 
                                                                                        A Dentist in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment/diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202962           | 
                                                                                        Office of the Accountant in Bankruptcy           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201202996           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        March 2013           | 
              
          
                                                                                        | 201203092           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2013           |