Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204744 | Forth Valley NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, recommendations | December 2013 |
| 201204796 | A Council | primary school | Not upheld, no recommendations | December 2013 |
| 201204838 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2013 |
| 201204978 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201205065 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201205097 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
| 201205167 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | December 2013 |
| 201205182 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2013 |
| 201205352 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
| 201205407 | A Council | neighbour disputes and antisocial behaviour | Some upheld, recommendations | December 2013 |