Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609200 | An NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201700455 | Falkirk Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | November 2017 |
| 201701810 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201702338 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201601137 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201601175 | University of Edinburgh | teaching and supervision | Some upheld, recommendations | October 2017 |
| 201601748 | A Dentist in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2017 |
| 201602051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201602924 | Lothian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | October 2017 |
| 201602925 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |