Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700036 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700308 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700499 | South Lanarkshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2017 |
| 201700687 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700753 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700978 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2017 |
| 201507495 | Queen Margaret University | academic appeal/exam results/degree classification | Not upheld, recommendations | September 2017 |
| 201507712 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | September 2017 |
| 201507915 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2017 |
| 201508866 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |