Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401584 | Glasgow West Housing Association Ltd | rent and/or service charges | Not upheld, no recommendations | March 2015 |
| 201401678 | The City of Edinburgh Council | primary school | Not upheld, no recommendations | March 2015 |
| 201402018 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201402081 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201402112 | North Lanarkshire Council | council tax | Not upheld, no recommendations | March 2015 |
| 201402187 | North Lanarkshire Council | repairs and maintenance | March 2015 | |
| 201402411 | Glasgow City Council | secondary school | Upheld, recommendations | March 2015 |
| 201402424 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201402434 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201402438 | University of Glasgow | special needs - assessment and provision | Not upheld, no recommendations | March 2015 |