Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2015 |
| 201304742 | Perth and Kinross Council | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | January 2015 |
| 201304792 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |
| 201304894 | Scottish Prison Service | food | Not upheld, no recommendations | January 2015 |
| 201305012 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201305176 | Dundee City Council | pre-contractual and commercial matters | Some upheld, recommendations | January 2015 |
| 201305181 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201305310 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201305580 | Forth Valley NHS Board | policy / administration | Not upheld, no recommendations | January 2015 |
| 201305720 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |