Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508028 | Scottish Qualifications Authority | policy/administration | Some upheld, recommendations | March 2017 |
| 201508044 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2017 |
| 201508079 | The Highland Council | handling of application (complaints by opponents) | Upheld, recommendations | March 2017 |
| 201508092 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | March 2017 |
| 201508096 | An NHS Board | policy / administration | Upheld, recommendations | March 2017 |
| 201508101 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2017 |
| 201508126 | Lothian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2017 |
| 201508198 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | March 2017 |
| 201508203 | Falkirk Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2017 |
| 201508232 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | March 2017 |