Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202405542 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2026 |
| 202405861 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2026 |
| 202408118 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | February 2026 |
| 202412006 | Tayside NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | February 2026 |
| 202412046 | Scottish Prison Service | Removal from association / segregation | Upheld, recommendations | February 2026 |
| 202500059 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | February 2026 |
| 202500322 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | February 2026 |
| 202502889 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, no recommendations | February 2026 |
| 202503318 | Sanctuary Cumbernauld | Mould / damp | Resolved, no recommendations | February 2026 |
| 202503645 | Clackmannanshire and Stirling Health and Social Care Partnership | Occupational therapy / assessment for equipment / adaptations | Not upheld, no recommendations | February 2026 |