Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201603804 A Dentist in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201603935 Scottish Prison Service complaints handling Upheld, recommendations February 2017
201604101 Aberdeenshire Council communication, staff attitude, dignity and confidentiality Upheld, recommendations February 2017
201604266 Aberdeenshire Council homeless person issues Not upheld, no recommendations February 2017
201604419 A Medical Practice in the Western Isles NHS Board area clinical treatment / diagnosis Some upheld, recommendations February 2017
201507440 Greater Glasgow and Clyde NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations January 2017
201507446 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2017
201507471 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2017
201507484 University of Glasgow student discipline Not upheld, no recommendations January 2017
201507547 Scottish Prison Service escorting services Some upheld, recommendations January 2017