Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609690 | Tayside NHS Board | admission / discharge / transfer procedures | Not upheld, recommendations | May 2018 |
| 201609718 | Scottish Prison Service | progression | Not upheld, no recommendations | May 2018 |
| 201609761 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2018 |
| 201700088 | Queen Margaret University | academic appeal / exam results / degree classification | Not upheld, no recommendations | May 2018 |
| 201700217 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |
| 201700232 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201700272 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201700286 | The Robert Gordon University | academic appeal / exam results / degree classification | Some upheld, no recommendations | May 2018 |
| 201700353 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201700411 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | May 2018 |