| 201905182           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201907613           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201908075           | 
                                                                                        Highland NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201908610           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Nurses / nursing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201909210           | 
                                                                                        Fife NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201910382           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 201911608           | 
                                                                                        Wheatley Housing Group Ltd           | 
                                                                                        Repairs and maintenance           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 202000229           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        Communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 202000236           | 
                                                                                        Glasgow City Health and Social Care Partnership           | 
                                                                                        Complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2021           | 
              
          
                                                                                        | 202000782           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2021           |