Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404761 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |
| 201404965 | A Dentist in the Fife NHS Board area | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2015 |
| 201405213 | East Ayrshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | October 2015 |
| 201405246 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201405461 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201405601 | Scottish Prison Service | progression | Upheld, recommendations | October 2015 |
| 201405886 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2015 |
| 201405899 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2015 |
| 201406007 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | October 2015 |
| 201406039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | October 2015 |